PAWS is dedicated to supporting people with disabling HIV/AIDS, other disabling illnesses, seniors 60 and older, and their animal companions so they can remain together. However, due to limited resources and the ever-growing need for our services, it is necessary that prospective clients and their companion animals meet the following criteria:
- San Francisco residents
- Gross income no greater than $1850 per month
- Diagnosis of disabling HIV/AIDS, other disabling illness, OR Seniors age 60 or older
- Each client will receive assistance for up to two animals only.
- Except for rare cases in which the animal's health prohibits surgery, all PAWS animals must be spayed or neutered before they can be activated as a PAWS client. If an animal has not been spayed or neutered at the time of client intake, the client must have his companion animal spayed/neutered within ninety (90) days or they will be required to begin the intake process from the start.
- Due to our concern for the animals, and because of potential health hazards for our clients, PAWS will not cover any animals who are under the age of 6 months, amphibians or reptiles.
HOW TO BECOME A CLIENT
PAWS maintains a waiting list for services. Please call our main phone line (415.979.9550) to verify whether or not you are eligible for the waiting list. Social workers, case managers, or other representatives may call on behalf of a prospective client. If deemed eligible, PAWS will contact prospective clients via mail when their name comes up on the waitlist. Once a prospective client is on this waiting list, there is no need to call back unless contact information has changed. An intake packet to begin the enrollment process will be mailed out as soon as space permits.
All prospective clients must have an intake interview and submit all PAWS paperwork with support documents in order to be eligible for services. If you have received an intake packet in the mail, please do not mail it to PAWS.
Once a prospective client has completed the intake interview and been approved for PAWS, he/she will be enrolled in a tiered service called PAWS Select services. The PAWS Select program offers access to free volunteer services such as emergency foster care, rides to and from the vet/groomer and dog-walking for homebound clients,in-home animal care, pro-bono grooming and behavioral training, discounts on veterinary care at partner hospitals, nail-trimming, dog wash events, pet supplies, and volunteer veterinary consultation/Ask-the-Vet days.
PAWS Select services clients will be eligible for FULL PAWS services when space permits. FULL PAWS services include the above mentioned services in addition to access to the Pet Food Bank and financial assistance for veterinary care.
See the Overview of Client Services page for more details about services.
For more information please contact:
Katherine D'Amato, Director of Client Services
Send Katherine an e-mail